Systems Engineer / Level 2

Job Purpose :

• Ensures builds are consistent with architectural standards and will meet specified needs. Independently makes important decisions regarding engineering, configuration, demo presentations, capacity planning based on infrastructure needs.
• Coaching and assist System Engineers and Associate Engineers to meet workload demands. Continually updates skillset and stays abreast of technologies trends and developments.

Working Schedules for the position 2:00am - 10:00am

3:00am - 11:00am

4:00am - 12:00pm

Responsibilities :

• Designs, configures, and supports demo delivery and complex content delivery to enable business and support organic growth.
• Prioritize work, and provides structure and direction to Engineers and Associate Engineers as necessary to meet team commitments.
• Coaching and assist with new product lines & technology advancements.
• Monitoring workload and acting as a point of escalation for the Systems Engineering team.
• Participate in departmental projects in senior leadership/ownership role including the creation, management and implementation of departmental projects.

Knowledge, Skills and Experience : Experience :

• 5+ years in a related position.

Skills/Responsibilities :

• Provides full support for complex engineering and technical requirements.
• Interpret and analyze varied and complex information based on customer inquiry to deliver a technical solution.

Minimum Educational/Certifications Requirements :

• Engineering Degree or Related field of study required.

Other Education / Certifications preferred :

• VMWare VCP-DCV, MCSA: Windows Server 2012/2016, Azure Associate, VCSA, ITIL Foundation, LPIC1, HashiCorp Certified: Terraform Associate, AWS Certified Developer - Associate.

All levels require the following knowledge, skills, and abilities :

• Possess basic Linux admin skills - Install, package management, service stop/start, load/unload modules etc., manage devices etc.
• Building blocks of a Linux based OS.
• Basic command lines every SRE should know.
• Troubleshooting and concepts on four core resources - CPU, Memory, Disk and Network.
• Performance troubleshooting on one or more of the core resources.
• Possess Virtualization knowledge - Basics of Hypervisor. Awareness of industry-leading bare-metal Hypervisors.
• The purpose and behind the scene working of HA/DRS/vMotion/Storage vMotion/Resource Pool.
• Familiar with VMware.
• Possess Storage experience - Block vs File; SMB, NFS, S3; IOPS, Block Size ; Raid
• Storage Protocols.
• How OSes and Hypervisors work with storage.
• Tune and improvise based on current role and experience. A VMware admin will not the inner workings of SAN switch and arrays but if they use SAN, he should know what zoning is, masking, WWNN etc.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to communicate clearly and convey necessary information.
• Possesses strong multi-cultural interpersonal skills.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
• Able to work independently with minimum supervision.
• Able to maintain confidentiality of sensitive information
• Able to build solid, effective working relationships with others.
• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
• Able to quickly learn new systems and technology.

Working Conditions :

• Professional, office environment.
• Occasional non-standard work hours or overtime as business requires.
• On-call availability required as necessary.
• Consistent non-standard work or overtime as business requires.
• Work Shifts starting from 2-4am to 10-12pm CR Time.

**Cultural Competency Requirements:

• Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.

**Join our team to connect the world with the power of technology!