Customer Support Representative

  • San José
  • Teleperformance Costa Rica

Overview : As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.

Competencies :Active listening, empathy result-oriented

Responsibilities :

  • Handle telephone calls from customers per the established criteria
  • Resolve problems efficiently and professionally

Requirements :

  • English level B2- 85%
  • Intermediate use of computer programs
  • Windows environment
  • Ability to type proficiently
  • High School Degree +
  • Work experience +

Salary : ₡450,000.00 - ₡500,000.00 per month

Work Remotely:

  • No