Offshoring Specialist, Offshoring

  • San José
  • Amazon Support Services Costa Rica B20

3+ years of interacting with customers/stake holders experience

  • Fluent in English language
  • Strong time management and task prioritization skills

The objective of the Offshoring Specialist is to deliver new business growth and maximize revenue by helping launch high potential merchants that deliver competitive selection, pricing, and availability. You will help them integrate on Amazon's marketplace and contribute to their catalog, pricing and other tools, while meeting Amazon's bar for product data quality.

Responsibilities : Integrate seller content to the Amazon platform using standard item creation templates, working with Business Teams across the world. Correct and enhance existing content of products that have high visibility on the Amazon website but show poor content. Work with Selling Partners or Account Managers to gather requirements and helping to build the tools and processes to increase the ease and efficiency with which sellers integrate with Amazon. Work with the Sales Onboarding Program Managers to gather knowledge in tools, process. Cooperate with account managers within the new sellers recruitment process

San Jose, CRI

  • Experience back office operations, escalation management and troubleshooting environments
  • Experience working in e-commerce / retail / supply chain / financial services business