Collector I

  • San José
  • Empire Cooperative

JOB SUMMARY :

The Collector I is our entry level position who's responsibility is to locate the consumer and notify them of the delinquent account. This is the most important role in our company because it requires discipline through high volume of outbound calls and is the beginning action for our team to recover current client losses and contributes to stabilizing our economy. Through our seamless onboarding and training process, we intend to quickly progress collectors into negotiation and management positions.

  • COMPANY SUMMARY :_

This company's mission is to provide solutions for consumer with delinquencies to financially reset giving them peace of mind. Our vision is to recover 240 million in delinquent accounts and share profits within the Empire from Executives to Collectors. We inspire each other, hold each other accountable, and celebrate amazing results. Core values: Inspiration, Accountability, Transparency, Discipline, Alignment, Results.

Our teams success is our top priority. We are committed to achieving personal, professional, and financial goals

  • POSITION OBJECTIVES :_
  • High call volume - outbound and inbound
  • Responsible for collecting individual monthly target
  • Use strategy and tactics.
  • Multi -tasking between computer screens, web searches, while dialing on the phone
  • Reading aloud from a script
  • KEY COMPETENCIES :_
  • High Energy
  • Great and Positive Attitude
  • Organized and Attention to detail
  • Self Motivated
  • 100% FLUENT IN ENGLISH
  • EDUCATION & EXPERIENCE _
  • Entry Level
  • Minimum of a High School Diploma or GED
  • Prior Telemarketing, Sales, or Debt Collection Experience preferred
  • PHYSICAL REQUIREMENTS :_
  • Prolonged periods sitting at a desk and working
  • COMMITMENT TO DIVERSITY :_

PAYSCALE IS BASED ON Costa Rican Colon

Pay: â‚¡4,933,464.00 - â‚¡6,166,830.00 per year

Language :

  • ENGLISH (required)