Digital Producer, Global Production Studios - Prime

  • San José
  • Amzn Support Srvcs Costa Rica
3 years of professional experience as a Digital Producer or a similar role with ad agency, design studio, production company, or internal creative operations teams - Experience with all forms of digital marketing including mobile, web, and social - Highly tech literate - should be able to master Amazon tools quickly - Self-starting, flexible, highly organized, detail-oriented, reliable, and has the ability to multi-task in order to meet tight deadlines - Ability to work cross-team and synthesize feedback and input from Marketing, Merchandising, and Creative partners - Ability to use data and metrics to measure the performance of design efforts, determine improvements and innovations, and to support project requests from partner teams - Excellent project management, communication, presentation, and interpersonal skills - Team player with refined and assertive leadership skills and ability to positively influence change through solid rationale, supporting data, and diplomacy - Understanding of creative best practices and digital creative development - Bilingual English/Spanish Job summary Prime Video brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop hub for distinctive, critically-acclaimed and award-winning original programming including TV series such as The Boys, The Marvelous Mrs. Maisel and Jack Ryan and movies like Borat Subsequent MovieFilm, Coming 2 America, Cinderella, and The Tomorrow War, but we offer a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a company where creators and makers of all kinds can build their future. The Global Production Studio (GPS) at Prime Video is an operationally-driven team of designers, producers, QA specialists and operations managers responsible for creating and delivering high volumes of digital assets. GPS is seeking a Digital Producer (L4) to lead the day-to-day production of these digital assets while collaborating with internal global stakeholders and external agents to ensure a timely delivery of all design deliverables. The Digital Producer should excel in creative problem solving, be able to establish scalable processes, have strong communication skills, and enjoy fostering mutually beneficial relationships across the organization. Key job responsibilities - Oversee the end-to-end process of creative design production deliverables - Act as the operational lead to remove obstacles and avoid campaign production roadblocks - Manage external resources and facilitate accounting, reporting, assignment and delivery - Negotiate rates, timelines and additional costs with external agents - Track and report status of campaign production deliverables to all applicable global teams - Establish strong relationships with internal/external teams while managing multiple work-streams with competing priorities - Set expectations with internal and external teams and handle prioritization for all work - Facilitate project-related team meetings (i.e. kick-offs, status, internal/client reviews, etc.) to communicate action steps that ensure all stakeholders are aligned - Deep dive into project requirements that may at times be ambiguous. - Continually work to optimize process and workflow. - Experience with major entertainment brands - Previous experience with time-tracking, project management or resource management tools - Familiarity with Agile and Waterfall methodologies - Knowledge of Mac and PC platforms - Familiarity with design tools and Digital Asset Management (ie. Photoshop, Illustrator)