Bilingual Chat Advisor (On-site) / Advanced English

  • San José
  • Concentrix

Responsibilities

  • Communicate with customers via chats
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms

Qualifications

  • Customer Service experience
  • High School Diploma
  • English B2
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

Salary : â‚¡400,000.00 - â‚¡500,000.00 per month

Application Question(s):

  • Could you have a graveyard schedule during training? (this is temporal)

Education :

  • High school or equivalent (preferred)

Language :

  • English (preferred)

Willingness to travel:

  • 100% (preferred)