Salesforce Business Analyst (Admin) Costa Rica

Salesforce Business Analyst (Admin) - Costa Rica

OVERVIEW

SolutionStream has been building custom software since 1996 in Utah. We are a fast-growing multinational information technology services company in Costa Rica. This is a great opportunity to join a stable company for a long-term employment opportunity. If you have experience as a Salesforce Business Analyst (Admin) please feel free to reach out!.

JOB REQUIREMENTS & QUALIFICATIONS

• Bachelors in Computer Science or similar degree/experience AND at least 3+years of on-the-job experience.
• The ability to work with a larger team or independently as needed.
• Excellent communication skills both verbal and written in English (B2Plus -C1).
• The ability to verbalize and contribute to the overall scope and strategy of the project.
• Own a project from start to finish with appropriate problem-solving skills.
• The ability to take criticism and feedback.
• Familiar with agile/scrum methodology, it’s our process.

Let’s talk tech stack

• Execute AMS and CRM implementations, including but not limited to: Gathering requirements, Defining scope. Conducting gap analysis. Design data and system architecture. Configure modules. Develop solution documents for client review and approval.
• Develop requirements for integrations. Support QA testing efforts. Participate in continuous improvement of business processes.
• Perform administrative functions in Salesforce such as custom objects creation, workflows, data migration tools, SOQL queries, reports, dashboards, and platform maintenance. Including description and acceptance criteria.
• Experience with git source control and collaboration tool such as JIRA, Confluence, Slack.
• Familiarity with continuous integration/deployment tools.
• Ability to understand business requirements and convert them into solution designs.
• Ability to effectively communicate technical issues and resolve problems.
• Good interpersonal and communication skills.

Bonus Points :

• Proficiency in languages other than English, Spanish.