Investigation Specialist - Portuguese

Proficiency in Portuguese, English and Spanish - Excellent written and spoken business skills and an ability to compose grammatically correct, concise and accurate written responses. - Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers. - Demonstrated ability to work independently and make complex investigation decisions with little to no guidance. - Excellent problem solving skills. - Ability to retrieve data and perform complex analysis to reach data driven decisions on all aspects of risk for Amazon. - Self-disciplined, diligent, proactive and detail oriented. - Strong organizational skills. - Ability to maintain high levels of confidentiality and data security standards. - Passionate commitment to Amazon's emergence as the world's most customer-centric company. Job summary Are you looking for something a little different? Are you intuitive by nature? Do you have a nose for finding the truth? Do you want to work on something that matters? We are looking for high-judgment individuals to join us as a Merchant Risk Investigator to evaluate merchant accounts and safeguard Amazon's global marketplaces. Role Requirements - Investigate suspicious merchant activity and behavior that could pose a risk to Amazon, our buyers, or merchants. Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines. - Be aware of and identify new fraud patterns and trends. Take appropriate action to identify and minimize the risk posed by such trends. - Experienced in the internet space and capable of succeeding in a fast-paced team environment. - Participate in other special projects/assignments as necessary. - Work with all areas of the business to resolve issues affecting financial, legal and reputational risk. - Achieve weekly productivity and quality standards for investigations. - Participate in other special projects/assignments as necessary. - Be prepared to be flexible with working hours and work Saturdays and/or Sundays. - University Diploma - Experience and/or knowledge of fraud, risk management, data research, collections or banking