Customer Support Specialist

  • San José
  • Teleperformance Costa Rica

Overview :As an agent, you will act as a liaison, provide product/services information, and answer questions via phone calls related to general inquiries about our internet service, and basic technical support.

Competencies :Identify and define problems, Active Listening, and Empathy

Responsibilities

  • Provide accurate, valid, and complete information by using the right methods/tools
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide appropriate solutions and alternatives to customers

Requirements :

  • Only on site
  • English level B2- 85%
  • Work experience +
  • Typing 20WPM
  • Effective communication

Tipo de puesto: Tiempo completo, Permanente

Salario: ₡450,000.00 - ₡500,000.00 al mes

Idioma:

  • Inglés B2- 85%? (Obligatorio)