Call Center Agent/customer Service

Job Posng: Sales Agent

Company : Direct Business Soluons

Locaon : California, USA

Posion Type : Full-me

About Us : Direct Business Solutions a dynamic and innovative Call Center company dedicated to delivering top-quality services to our customers. With a strong focus on customer sasfacon and a commitment to excellence, we have become a leader in our field. We are now seeking a movated and results-driven Sales Agent to join our team and contribute to our continued growth.

As a Sales Agent at Direct Business Solutions, you will be responsible for driving sales and building strong customer relaonships. Your primary goal will be to meet and exceed sales targets while providing exceptional service to our clients. This role offers a fantastic opportunity for those who are passionate about sales, enjoy working in a fast-paced environment, and are excited about contributing to a successful team.

Key Responsibilies :

• Answer phone calls and identify potential clients and develop leads.
• Understand customer needs and recommend appropriate services to meet those needs.
• Negoate pricing and terms to close sales while adhering to company guidelines.
• Maintain accurate and up-to-date records of sales acvies and customer interactions in the
• CRM system.
• Collaborate with cross-funconal teams to ensure smooth order processing and delivery.
• Stay updated with industry trends, market developments, and competitors' offerings.
• Atend training sessions and workshops to continuously improve sales skills and product knowledge.

Qualificaons :

• Proven experience in sales, preferably in towing and roadside services.
• Strong interpersonal and communication skills.
• Excellent negoaon and persuasion abilies.
• Self-movated with a results-oriented mindset.
• Ability to work independently and as part of a team.
• Familiarity with CRM software and sales tools.

Benefits :

• $5 Per hour base salary, up to $18 per hour including bonuses.
• Ongoing training and professional development opportunies.
• Posive and collaborative work environment.
• Opportunity for career growth within a rapidly expanding company.

Schedule : 30-40 hours per week, weekends and night shifts are a must.

Applicaon Instrucons : Join the DBS team and be part of our success story!

Job Types : Full-time, Part-time

Pay: ₡2,567.00 - ₡8,545.00 per hour

Expected hours: 40 per week

Experience :

• Sales: 1 year (required)

Ability to Commute:

• San José, Provincia de San José (preferred)

Ability to Relocate:

• San José, Provincia de San José: Relocate before starting work (preferred)