Business Admin & Field Services Support

We are currently seeking a Business Admin & Field Services Support to join our team in Escazu, San Jose, Costa Rica.

Position's General Duties and Tasks :

• Works on assignments where independent judgment is required in resolving problems and making recommendations.
• Works on problems where facts may be incomplete or in a form not readily usable, where further investigation is necessary to define problems before proceeding.
• Determines research methods, identifies appropriate source materials, and prepares standard and complex documents at the request of operating unit served.
• Creates quotation based on business needs and requirements.
• Generates, controls and tracks purchases with suppliers as well as provides status to clients.
• Maintains constant and fluent communications with external and internal providers/suppliers.
• Manages/updates of suppliers in internal systems.
• Coordinates devices or services delivery.
• Purchases, devices, and services inventory control.
• Supports payments to suppliers.
• Controls PO (Purchase Orders) life cycle.
• Expenses distribution based on client's requirements.
• Supports annual, semi-annual or per client needs budget creation.
• Decisions are typically focus on methods, tactics, and processes for completing administrative tasks/projects.

Qualifications

Must have Skills :

• Proficient writing, analytical and problem-solving skills.
• Good client service skills.
• Good organization and time management skills.
• Demonstrated ability to drive continuous improvement and solve problems in a team environment.
• Proactive and self-motivated, with the ability to prioritize multiple tasks under tight deadlines and work independently.
• Depth of knowledge of administrative and organizational processes.
• Experience managing purchases platforms.
• Basic understanding of field support.
• Relocation of equipment between floors and buildings.
• Installation and removel of hardware (peripherals, laptops & desktops)

Education Requirements

• High School Diploma or equivalent.
• Undergraduate degree or some college coursework preferred.
• ITIL is a plus.

About NTT DATA Services

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.