Card Services Analyst (Mid Level Position)

Company Description

• Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000 associates at 27 locations support national and international customers in more than 35 languages, primarily from the automotive, travel and transportation, and logistics sectors as well as information and communication technology.

Job Description : Position Summary

The primary responsibility of the Card Services Analyst is cardholder services including internal credit union support, credit management, relationship management with cardholders, vendors, risk and fraud management.

General Job Responsibilities

• Completing daily tasks which could including any of the following:
• Regular Phone Calls.
• Data Load.
• ACH & Wires Payments.
• Airline Refunds.
• Visa Waiver Insurance Form.
• Suspect Audit.
• Triage Back Up.
• Credit Limit Increase.
• Account Change Request.
• Credit Card Declines.
• Card Terminations.
• Pcard Audit Doc Submission Notification.
• Pcard Audit scope definition.
• Pcard Audit work load distribution.
• Pcard WorkOn Creation distribution.
• WorkOn creation.
• Pcard documentation Audit.
• Work in a team environment, which involves collaboration and use of team-based methods and tools.
• Participate in at least 2 CIP processes and propose innovation ideas within AP-Area.
• Support migration process.
• Identify issues on a timely manner and provide visibility to the management team when something is going to affect negatively the operation.
• Participate to status meetings, both internally and with clients.
• Attend and/or contribute on trainings (internal).
• Perform other functions related to the position.

Qualifications :

• Advanced student in accounting or a related field (Accounting, Business Administration, Economics)
• Strong computer skills including MS Office (Excel) and Adobe Reader.
• Experience with ERP Systems (Oracle, JD Edwards, SAP, etc.)
• Minimum of 2-3 years in accounts payable role, or accounting experience. Experience in a business service center preferred.
• English level: B2+ or C1

Additional Information