Global Occupancy Programs Coordinator

JLL supports the Whole You, personally and professionally. The Global Occupancy Planning Program Coordinator will be responsible for program management that drives the overall process improvement within the Global Real Estate & Facilities Occupancy Planning team. These will include, but not limited to, technology transformation and data solutions, tool, templates, and process development, quality and best practices. What this job involves Ensure the quality and consistency of Occupancy Planning (OP) service delivery Uses and promotes technology systems to support service delivery and monitor the performance of the OP team. Ensure all standard operating procedures and processes are adhered too and reviewed regularly for improvement opportunities. Support development and delivery of global OP program initiatives as directed. Develop an understanding of the services provided by OP and bring best practices that support globalization. Ensure services are delivered in adherence to the contract and in line with KPIs/SLAs Partners & facilitates communication between occupancy planners, space planners, Business Space Program Managers, and other Global Real Estate & Facilities team members. Technology Proficient Ability to utilize software to support solutions and communicate ideas clearly with real estate team and lines of businesses. Proficient in Microsoft Excel i.e. (pivot tables, V-Lookups, cell calculations, formulas, etc.) Strong ability to convey recommendations and solutions in written format incorporating supportive data into concise presentations to client and OP team. Ability to work in all of the Microsoft Office suite software technology Conduct and actively participate in video conferencing meetings effectively Education / Experience Proven record of being solution oriented, bringing new ideas, and driving process improvement along with the ability to function within different tools & technology Fluent in English level (level B2 as minimum) 3-5+ years previous experience in project management with prior space/occupancy planning experience a plus Bachelor's degree in architecture, design, consulting/advisory work OR related field with a minimum of five years’ experience in a corporate environment. Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.