Sales Customer Advisor

  • San José
  • Amzn Support Srvcs Costa Rica
3+ years sales experience. - Experience on prospecting and building pipeline. - Proficient on English Language (Written and spoken). - Proven experience owning a territory and building a plan for success. - Experience on leading customer engagements via consultative and solution based selling. Job summary Come be a part of a rapidly expanding $25 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide. With the recent launch of Amazon Business in Canada, we are expanding our North American sales team to make buying even easier for Canadian business customers across all verticals. Companies can now easily manage their procurement needs and purchase supplies through Amazon Business and Business Prime. Account Representatives are responsible for building and managing their book of business leveraging solution-selling, traditional and digital prospecting tactics, and supporting long-term strategic customer relationships. The primary areas of responsibility include prospecting, expert knowledge of features and products to create a personalized solution for each institution (feature adoption), and developing relationships with buying decision makers across functional areas such as Information Technology, Facilities, and more. Key job responsibilities - Initiate prospecting and lead generation activities for businesses and organizations - Assisting customers with registration and presenting registered customers with Amazon Business account tours - Meet or exceed targets for customer acquisition and customer spend adoption - Educating and networking with key prospect and customer contacts - Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams. - Drive customer satisfaction - Work closely with marketing, merchandising, business development, customer service and other key internal Amazon stakeholders - This is an inside sales role. Ability to prioritize and demonstrate discipline in exceeding goals. - Ability to influence others and lead customer engagements - Knowledge of procurement and source to pay methods at small and medium businesses - Active listener and effective communicator - Ability to prioritize and demonstrate relentless discipline in achieving goals