Inside Account Representative

  • San José
  • Td Synnex

Are you a sales person who enjoys daily interactions with an established client base? TD SYNNEX is looking for an Inside Account Representative who can deliver results and provide exceptional customer service to our partners. In the Inside Account Representative role you work with specific, identified accounts. You will work with your colleagues to provide appropriate information to meet our partners needs while supporting company directives to drive revenues/margins to ensure organizational profitability. Take your sales career to the next level as an Inside Account Representative!

Essential Duties & Responsibilities Required :

  • Formulate account plans
  • Note account slippage and create a proactive strategy to gain business
  • Engage with partners for quotes/orders and ensure that team enters those quotes/orders successfully
  • Effectively manage a sales pipeline to guarantee continual growth
  • Make inbound and outbound sales calls to an established client base in order to quote prices and provide product information
  • Build influential relationships with our vendor partners and resellers
  • Help resellers navigate vendor programs to maximize the profit for both TD SYNNEX and our partners
  • Identify and develop business opportunities
  • Create business plans to uncover new opportunities and increase TD SYNNEX's sales and profits
  • Represent TD SYNNEX professionally in daily interface with internal and external business partners, customers, and supporting departments
  • Perform additional duties as assigned
  • Meets attendance and punctuality standards

Knowledge, Skills, and/or Abilities Required :

  • Adjust readily to change and adapt as needed in regards to multiple parts of our organization
  • Work as part of a team. Build solid, effective working relationships with others
  • Be able to constructively work under stress and pressure when faced with high workloads and deadlines
  • Friendly, outgoing, socially at ease demeanor
  • Able to execute instructions and to request clarification when needed
  • Foster and lead multiple lines of communication
  • Maintain a positive attitude in the face of criticism, rejection, or failure
  • Skillfully negotiate, promote/sell ideas persuasively, and close transactions with mutually beneficial results
  • Provide courteous and timely service
  • Attend to important details with accuracy and efficiency
  • Able to maintain confidentiality of sensitive information

Required Experience and Education :

  • High School/G.E.D. Certification plus 3 years relevant experience
  • 2 Year Degree plus 2 years relevant experience

Preferred Experience and Education (Years & Type) :

  • 4 year degree with Sales/Marketing emphasis
  • Proficiency in Microsoft Office Suite

What's in it for You?

  • Make the Most of our Global Organization : network with other new co-workers within your first 30 days through our onboarding program.
  • Grow Your Career : our first priority is to hire from within and help our people grow. As a co-worker, you'll have more career opportunities available to you. You can also accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
  • Work with World-Class Vendors : our current Inside Account representatives are working with some of the biggest brands in technology.
  • Elective Benefits : our programs in Costa Rica include optional asociacion solidarista (up to 4% employee contribution and 3% company match), optional private medical insurance, life insurance, scholarship program, monthly electricity payment assistance, and more!
  • Earn Bonuses : you'll have the opportunity to earn bonuses on your base salary based on your personal and team performance.
  • Elevate Your Personal Well-Being : boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program (LEAP).

What's In It For You?

  • Elective Benefits : Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career :Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being : Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion :It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community : Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events