Gbs Fit2work® Fulfillment Analyst

  • San José
  • Equifax

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

Fit2Work® from Equifax is one of Australia's leading providers of pre-employment and ongoing post-employment background screening services. Our secure, fast, and easy-to-use online platform, combined with quick turnaround times, provides our B2B customers with a one-stop shop to manage all of their background checks in one place, so they have more time to focus on high-value recruitment and human resources tasks.

The GBS Fit2Work® Fulfillment Analyst completes on-demand background screening checks for our B2B customers. This position should partner with the Business Unit, Technology, GBS Digital Operations, and GBS RPA/ML groups to support innovation and help to deploy transformation while achieving the targets of the Key Operational and Financial Indicators.

This role is a new sort of business process analyst where real value relies upon enabling the BU to increase the product's profitability through the optimization and automation of repetitive tasks—gradually increasing the size of its digital workforce and amplifying the contribution of the human workforce toward analytical activities.

What you'll do

  • Manage on-demand background screening checks from our Fit2Work® clients and achieve the targets of Key Operational Indicators.
  • Collaborate with GBS Process Engineering to optimize processes.
  • To plan, design, test, pilot, run and maintain UiPath Studio X bots through sprints (Scrum framework) to automate optimized processes.
  • Provide support from Sunday to Thursday from 4 pm to 12 am

What experience do you need?

  • One year experience in Shared Services/BPO operations at multinational companies.
  • Studies in Computer Science, Engineering, Business, or a related field.
  • English B2+
  • 1+ years of advanced level Excel/Google spreadsheets experience

What could set you apart

  • B.S. or B.A. degree in Computer Science, Engineering, Business, or a related field.
  • UiPath Studio X Certificate
  • Scrum Foundation Professional Certificate - SFPC

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.